Policy Overview and Nature of Business

The Company has policies and targets to be the leading, complete ICT and Digital Solution & Service Provider renowned in professionalism, knowledge, expertise and credibility with customer organizations and individuals, synergizing strengths of the Samart Group and business partners to create added values to services delivered to customers enabling an increase in convenience and speed, and reduction of operating costs.

Business operations of the Company and its Subsidiaries can be categorized into 3 groups as follows.

Samart Telcoms PCL provides ranges of products and services and classifies business structure into 3 Business Groups covering all ranges of solutions and technologies in order to suitably respond to the needs in rapidly changing world, to reach every desire in every industry, and drive business values of customers with social and environmental responsibility. These Business Groups are:

Provide total solutions and services regarding advanced technologies in telecommunications and data communication networks, from consulting services, survey, complete design, installation and implementation along with management services including professional maintenance services. Trusted by leading organizations in both government and private sectors, the Network Solutions Business Group is versatile in and capable of providing customers turnkey solutions and outsourcing services under expertise and professionalism of engineers and excellence in project management which ensure quality of project delivery. Focusing on customer satisfactions, the Company provides services under ISO 20000 standard for information technology service management, and ISO 9001 standard for service quality control, along with 30 service centers nationwide and Network Operation Center (NOC) that always ready for customer supports, problem analysis, and troubleshoots for 24/7.

Products & Services

Advanced, efficient, and total solutions in telecommunication and networking infrastructure for both wireless and wireline technologies including solutions for core network, access network, networking equipment and end devices, along with various network services via high-speed network and satellite communications

Solutions and Services on high-speed wireline-based network:

• Services on complete design, installation, implementation, and maintenance of high-speed fiber optic networks through the advanced technologies of DWDM (Dense Wavelength Division Multiplexing) and FTTX
• Solutions and Services on various types of networks such as Lease Line, MPLS, DSL, Frame Relay, ATM, SD-WAN, and more.

Solutions and Services on wireless technologies:

• Solutions for 4G / LTE and 5G Technologies
• Solutions for Digital Trunked Radio System (DTRS) and handset devices
• Satellite Communication services through VSAT, SCPC, and iPStar technologies

This Business Group provides advanced solutions and services, which integrate and apply varieties of information technologies to achieve various customer needs and customer expectations which become more complex. Solutions and services in this Business Group also include advanced, specialized technology to support customers’ critical tasks requiring accuracy, reliability, and stability, customized specifically for each customer for efficiency.

Enhanced Technology Solutions Business Group ranges its services from consulting, engineering design and software development. implementation under professional project management, including outsourcing services and maintenance services for both government and private clients. This Business Group maintains international standard regarding service quality, ISO 9001, and SecureInfo Company Limited has also maintained its ISO 27001, international standard for Information Security Management Systems (ISMS).

Products & Services

Various Solutions and Services in this Business Group include:

• Automatic Meter Reading (AMR), Advanced Metering Infrastructure (AMI)
• Multimedia Solutions: IPTV, Video Conference System, Telemedicine, Teleconsult
• Security Solutions: CCTV Systems, Suspect Alert/Search, Finger Print Security and Cyber Security Operations Center (CSOC) Service, Mobile Application Security
• Cloud Computing, Data Center and Big Data Analytic Solutions
• Geographic Information System
• Airport Solutions, for example, Common Use Terminal Equipment (CUTE), etc.
• Digital TV Solutions: Transmission, Media Asset Management, Studio & Control Room
• Energy Savings: Building Energy Management System (BEMS), Smart Photovoltaic (PV) Solutions
• Intelligent Robotic and Automation Systems
• Digital Platform Solutions
• E-Document and Data Management Solutions

This Business Group provides solutions and services regarding advanced software application to enhance capability and business operation efficiency through the form of electronic services for government agencies to serve citizens, and for corporate clients to reduce costs, gain more competitiveness, and increase customer satisfactions.

Products & Services

This Business Group offers various software application services to enhance capability and operation efficiency through the form of electronic services for government agencies to serve citizens, and for corporate clients to improve competitiveness and increase satisfactions of customers and end-users. Solutions and services in this Business Group are:.

• Core Banking System and Banking & Financial Solutions by Samart Telcoms PCL.
• Enterprise Resource Planning (ERP), Enterprise Business Bus (ESB), Human Capital Management (HCM), and Robotic Process Automation (RPA) by Portalnet Co., Ltd.
• E-Payment Solutions and Services, Electronic Data Capture System (EDC), E-Receipt Platform, Smart Card System, Loyalty Services, QR Payment System, Kiosk Application for selling products and services, and Point of Sales System provided by Posnet Co., Ltd.
• Electronic Data Interchange (EDI) Services, Supply Chain Management System, and services of National Single Window Provider (NSP) by Thai Trade Net Co., Ltd.
• e-Learning, e-Courseware, and Digital Content, including Mobile Application development by Samart eD Tech Co., Ltd.